baghd Terms & Conditions

The words and phrases used in these Terms carry the following meanings:

• "Platform" or "Site" refers to the baghd website and all associated digital services.
• "User" or "Member" refers to any person who receives services through a registered account on baghd.
• "Account" refers to each user's personal registered profile.
• "Bonus" refers to any promotional benefit, cashback, or incentive provided by baghd.
• "Wagering Requirement" refers to the obligation to place a specified amount in bets before bonus funds can be withdrawn.

The baghd platform is committed to providing its members with a safe, fair, and transparent gaming environment. These Terms may change from time to time; we will endeavor to notify members appropriately of any significant changes.

To open an account on baghd and use its services, the following eligibility requirements must be met:

1. You must be at least 21 years of age.
2. You must register under your own name; opening an account in a third party's name is strictly prohibited.
3. One person may hold a maximum of one account. If multiple accounts are found, all accounts are at risk of cancellation and funds forfeiture.
4. All information provided at the time of registration must be accurate, complete, and up to date.
5. Residents of areas where online gaming is legally prohibited may not use the platform.

As part of account verification, baghd may request identity documents or other supporting documents. Withdrawals may be limited until verification is complete.

The responsibility for securing your baghd account rests primarily with you. The following points are important to keep in mind:

• Keep your password confidential and do not share it with anyone.
• Always log out properly after use, especially on shared devices.
• baghd will not be held responsible if someone conducts unauthorized activity using your login credentials.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Allowing anyone else to use your account is strictly prohibited.

baghd uses SSL encryption and modern cybersecurity technology to protect your personal and financial information. Even so, users' own vigilance is equally important.

The following payment methods are supported for financial transactions on the baghd platform: bKash, Nagad, Rocket, Upay and Bank Transfer (e.g., Dutch-Bangla Bank, Islami Bank, BRAC Bank).

Deposits

• Minimum deposit: ৳300 (applicable for all methods).
• Deposits are generally credited to the account instantly.
• The name and account details provided when making a deposit must match your registered information.

Withdrawals

• Minimum withdrawal: ৳1,000.
• For verified accounts, withdrawals are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals will not be processed until the wagering requirement of any active bonus has been met.

baghd reserves the right to review any transaction. If fraud is suspected, a transaction may be placed on hold and supporting documents may be requested.

Various bonuses and promotional benefits are available on baghd. The following terms apply to claiming and using them:

Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000.
• For example: a deposit of ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000.
• Wagering Requirement: 15 times the bonus amount. That means a ৳1,000 bonus requires ৳15,000 in bets.
• Wagering is calculated on the bonus amount only — not on the combined total of deposit and bonus.

General Bonus Terms

• A member may not claim a specific offer more than once.
• Withdrawals cannot be made until the active wagering requirement on bonus funds has been met.
• baghd reserves the right to modify or withdraw any bonus offer without prior notice.
• If bonus abuse or fraud is found, the bonus and any associated winnings may be forfeited.

baghd's customer support team provides service in Bengali and English 24 hours a day, 7 days a week. Ways to contact us:

• Live Chat: Contact us directly via live chat after logging in to the site.
• Email: [email protected]

Our capable support team is always ready to assist with any account issues, transaction queries, or technical support.

baghd reserves the right to temporarily or permanently close any account in the following circumstances:

• If any provision of these Terms is violated.
• If fraud or deception is suspected.
• If money laundering or other illegal activity is suspected.
• If identity verification fails.
• If the user requests account closure themselves.

In the case of permanent account closure, active bonuses and associated winnings may be forfeited. However, if the closure is not due to a breach of these Terms, an effort will be made to return any remaining legitimate funds.

If you wish to close your account yourself, contact our support team by email at [email protected].

Any dispute between baghd and a member will be addressed with an effort to resolve it amicably. How to raise a dispute:

1. Step 1: Report the issue to the support team via live chat or email. Most issues are resolved at this step.
2. Step 2: If you are not satisfied with the support team's resolution, submit a detailed written complaint by email.
3. Step 3: The baghd authority will review the written complaint and communicate a decision within a reasonable time.

For disputes relating to gaming outcomes, baghd's server logs are considered the definitive record.

baghd does not accept liability for the following:

• Losses arising from the user's own negligence or error.
• Any disruption caused by technical errors, network issues, or third-party service failures.
• Legal complications arising from using the platform from outside authorized areas.
• Temporary service interruptions due to technical issues.

baghd always strives to maintain the quality of its services. However, services are provided on an "as is" basis and uninterrupted service at all times cannot be guaranteed.

All content published on the baghd platform — logos, designs, text, graphics, software — is part of baghd's intellectual property. The following activities are strictly prohibited:

• Reproducing or distributing any baghd content without prior written permission.
• Copying baghd's brand identity or logo.
• Attempting to reverse engineer the platform's software.

The rights to game software and content remain with the respective game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.).

baghd reserves the right to amend these terms at any time. In the case of significant changes:

• A notice will be published on the site.
• An attempt will be made to notify users at their registered email.
• Continued use of the platform after the changes will be considered acceptance of the new terms.

Even if any clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain fully in effect. For any questions regarding these terms, please contact us at [email protected].